My husband and I visited Sumo Salad in Joondalup (WA) tonight, and ordered a low GI chicken salad (me ), and a chicken caesar. After standing there for 2-3 mins trying to decide, I started to order with the young girl at the counter - to be told that "we don't serve those salads after 8". I then looked down at my watch to see it was 8pm on the dot - which I said to the girl, to be told "not by our clock" - which was conveniently hidden from view.

Her attitude to customer service was apalling - after seeing us choosing from "those salads", didn't think to inform us that they weren't available. Instead, let us order, then smirked when she said they're no longer serving them. Yeah, awesome, have your fun at the fat people's expense...

We'd decided to try Sumo Salad after being recommended to it by fellow members of TF - only to be sorely disappointed by customer service alone.

As 2 people struggling to make healthy choices and stick to a diet whilst out, and being told at 8pm (in a shopping centre food hall, which was jam packed full of people having dinner as it was DINNER TIME) that their main menu items weren't available - and after that, as many of you know emotional eating side of things kicks in and we could have easily gone straight to McDonald's!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The good news?????

We walked right past the fast food, fatty Chinese and kebabs and went and got yummy Subway salads instead!!!!!!!!!!!!!!!!!!!

I'm not knocking Sumo Salad's food in any way - as i haven't had a bloody chance to taste it! But i'm sure it's yummy and i will definitely try it some other time when i'm "allowed".

Thank you for reading, apologies for rant

What types of salad do they serve after 8pm if not healthy ones?

So sorry this happened to you. Any chance of taking this further, like to management? 

SamanthaAust

Samanthaaust

Every moment you spend not improving yourself, someone else is using that time to get better than you.

Well done on passing by the other unhealthy outlets!

comet

New Years Eve Challenge 

Date	Weight	Loss	Total Loss	Waist	Waist Loss	Total Waist
						Loss
16/11/2009	start72kg	0	0	99cm	0	0
23/11/2009
30/11/2009
07/12/2009
14/12/2009
21/12/2009
28/12/2009

3kg mini goals

#1-69kgs achieved ???

#2-66kgs achieved ???

#3-63kgs achieved ???

#4-60kgs achieved ???

Ultimate goal of 55kgs achieved ???

Nah I haven't yet tried Whitfords, didn't even know there was one at KArrinyup either but will try there when i'm there next, so thanks!!!!

Soooo glad in hinesight that I did manage to bypass all the fatty places... because weigh in tomorrow and I know i'd be feeling crap if I knew i'd messed up my weigh in

thanks for your responses

A sign to tell customers this would have been helpful!!!!

I believe the stars keep shining all throught the night.
I believe if we just keep trying it will be alright.
I believe that someday we're gonna find our way.
And I believe in a beautiful day

Lost the plot and started again!!!

Here is a company that is getting great advertising for there salads etc for the TF magazine, this forum etc and they have employees that treat customers like that!!! that is awful.

I havent been to a sumo salad yet, one day hopefully i will go but im a bit weiry now...

FUNSHINE'S WEIGHT LOSS JOURNEY
Weeks	Date	Last Week's Weight	This Weeks Weight	Loss	Last Weeks Waist	This Weeks Waist	Comments
Start	18/01/2009		180kg	-		145cm	No good!!!!!!
W 1	24/01/2009	180kg	176.4kg	-3.6kg	145cm	143cm	Good Start
W 2	31/01/2009	176.4kg	173.4kg	-3.0kg	143cm	143cm	Even Better!!!!
W 3	9/02/2009	173.4kg	173.9kg	+.500gms	143cm	142.5cm	VERY UPSET!!!!
W 4	16/02/2009	173.9kg	173.9kg	0	142.5cm	141cm	Cant Complain!!
W 5	23/02/2009	173.9kg	170.4kg	-3.5kg	141cm	139cm	YAHOOOOOOO
W 6	2/03/2009	170.4kg	171.5kg	+.900gms	139cm	142cm	GRRRRRRRRRRR!
W 7	9/03/2009	171.5kg			142cm

 

Weight in on 18/01/09 - 180kg

Goal Number One: My 30th Birthday 17/02/09 - 170kg or less  

VERDICT: Total Lost 6.1kg @ 173.9kg - Its still and achievement

Let's focus on the next goal....

Goal Number Two: Mya's 5th Birthday 24/03/09 - 160g or less

Goal Number Three: Easter 12/04/09 - 155kg or less

SEPTEMBER 35 WEEK CHALLENGE: Lose total of 35kg by Giselle's 3rd Birthday 22/09/09: 130kg or less

Reward: Having my life back

Kind Regards

My before and progress pics - http://forum.tonyferguson.com/Topic461443-17-1.aspx

My personal blog: www.funshine79.bigblog.com.au

Dear Nicole,

Thank you for your email in regards to your experience at our store. We are sorry that you have to experience such a situation with one of our girls.

To be honest with you, we are not aware that this is happening. As far as we know the made to order salad order are always open till quarter to 9pm. Therefore we did some investigating today upon receiving your information.

The last Thursday night crew has admitted of the incident and received a warning that it should never happened again in the future.

Once again we thank you for your time to lodge the complain and we really appreciate it.

Regards,

Liga Tjandra

Franchisee

YAY!!! I made stuff happen!!! And I will definitely go back there now